Why do I have a Wi-Fi connection but no Internet access?

How many times we have received the internet related queries like “Why do I have a Wi-Fi connection but no Internet access?” It’s a quite confusing moment when your device is connected to Wi-Fi but there is no internet access. It can be an issue with your operating system settings or your wireless router. In this article, we have collected all the possible solutions to the error “Wi-Fi connected but no Internet access”. There is no single solution to fix this error. So you have to try all the steps mentioned here. There are usually two things to look if you face network issues, your router and the wireless device that have an issue. First, identify whether the problem is with the wireless devices or your router.

Reason: Wi-Fi connection but no Internet access?

Basically ‘No Internet access’ error means that your device is connected to your router, obtain an IP address but not connected to the internet over Wi-Fi. Sometime users may find that the gateway address is missing or incorrect. But it is not that easy. After you start troubleshooting you may find that your wireless devices such as PC, laptop, Smartphone, wireless router or even the Ethernet cables are faulty. However, here are some easy steps that can help you fix this issue.

How to fix the Wi-Fi connected but no Internet access?

We have arranged the troubleshooting tips in an arranged manner from easy to more complicated. Let’s have a look at the below steps:

1. Restart the Devices

Most of you have already done this couple of times but if you have not then you should try this. It can fix your all software and network issues. Switch off the modem, PC, and the Wi-Fi router and wait for a few seconds. Once all the devices are reset, turn them on again.

2. Check if the Ethernet cable is properly connected to the Router’s WAN port:

You need to make sure your Ethernet cable is well-attached to the router’s WAN port. Also, try to replace the connector or patch cord if damaged.

3. Change the Wireless Channel of the Router

Try to change the wireless channel of your router and select the best channel. Login to the router’s web interface, choose the advanced wireless settings and change the wireless channel. You can use the WiFi Analyzer to find the best channel and fix the Wi-Fi connected but no Internet access error.

4. Check the Modem lights

There might be a problem with the ISP provider instead of connected devices. Try checking the Internet LED on the router to confirm this and make sure it is working. If not, contact your ISP and ask them to fix the issue.

5. Flush DNS

Sometimes DNS cache conflict can lead to the error. Try flushing DNS to ensure it isn’t causing any trouble. On your PC start menu, type “cmd” and open it as an administrator. Next, a command prompt will open up. Now, type “ipconfig /flushdns” and press enter. It will flush the DNS cache.

These are the troubleshooting tips to fix the internet connection error. Hope, you have got the answer to your query i.e. ‘Why do I have a Wi-Fi connection but no Internet access?’ If you still have any doubt, call us now. You can dial our toll-free no. or chat live with us. We will provide you with more troubleshooting tips