Roomba not connecting to wifi stuck | iRobot Roomba Setup

Roomba not connecting to wifi stuck | iRobot Roomba Setup

If your iRobot app notifies you that ‘there was a problem connecting to Roomba’ then please don’t worry as this is a common issue. You can use the easy steps described in this guide to troubleshoot Roomba not connecting to wifi issues. With the easy steps given here you connect your iRobot vacuum to the Wi-Fi network.

Roomba i7 Wifi Setup

The Wi-Fi connectivity feature of the Roomba vacuum is definitely the most practical one. 

  • You can connect your Roomba i7 to your home wifi network in order to start its cleaning session. 

  • But what happens when you get an error like ‘iRobot app not connecting to wifi’? That’s annoying, isn’t it? 

  • Having Roomba not connecting to Wi-Fi can really screw up the mood. 

  • Yes, Roomba comes with start and stop buttons but that’s not why you pay such a huge amount for the wireless capabilities and other features. 

One of the biggest disadvantages of the ‘Roomba not connecting to Wi-Fi’ issue is that you won’t be able to control your Roomba vacuum from the iRobot app, Google Home, or Alexa. If you have a Roomba device that is not connecting to a wifi network then this is the guide that you need.


Potential reasons and causes of Roomba not connecting to wifi

We shall have a look at the potential reasons and causes due to which your Roomba is not able to connect to your home wifi network

  • There are two major issues that could be a reason that your Roomba is not connecting to wifi. 

  • One possible reason could be an issue from your Wi-Fi network end. 

  • If the internet from your ISP end is working slow or not working at all, it could lead to an iRobot not connectivity to wifi issue. 

  • Another source of the issue is with your Roomba device itself. 

  • Sometimes, outdated firmware can stop the Roomba from connecting to the Wi-Fi network.

Now, let’s take a look at some more causes and reasons for why Roomba is not connecting to wifi. Go through the steps given below carefully to understand what is causing Roomba not connecting to Wi-Fi issues. 

Check your home wireless network

  • Before doing anything else, you need to check whether your home internet is working properly or not. 

  • Wi-Fi drops are a common occurrence even when your home is equipped with a strong Wi-Fi network. 

  • You can connect other devices to the Wi-Fi network and check if they are able to connect to the network. 

  • Also, check if the speed of the internet is slow or not. 

  • If none of the devices are able to connect to the Wi-Fi network then that means the issue is not with your Roomba device but your Wi-Fi network. 

Make sure that the Roomba is connected to the power source

Make sure your Roomba vacuum is connected to the power source. You might want to check if it is fully charged or not. Sometimes, when the battery is a little low it might fail to connect to the Wi-Fi network. You should also consider changing the wall socket.

 Check if your Wi-Fi network is over-crowded or not

If more than 10 devices are connected to your home router, it will start having bandwidth issues. Therefore, you should take a look at the list of the devices that are currently connected to the Wi-Fi network. Disconnect the devices that are currently not in use. This will free up some bandwidth on your Wi-Fi network. Now, your Roomba vacuum can enjoy more bandwidth with a strong connection to Wi-Fi.

 Learn how to troubleshoot Roomba not connecting to Wi-Fi network

When you’re having issues with the Roomba wifi setup, your iRobot app will fail to help you. One of the biggest problems with the Roomba not connecting to the Wi-Fi network is diagnosing the origin of the problem. If you are frustrated with the non-communicative Roomba, we have some tips and tricks to help you resolve the issue permanently.

Remove other devices from the list

If you had a Roomba before and have recently replaced it then it is a good idea to remove the previous modem from the iRobot home app. This will allow only the new Roomba model to connect to the Wi-Fi network. You need to go to the ‘Settings’ menu on your iRobot app. here you will find the list of all previously connected devices.  Tap on the device that you want to remove and then your new device.

The Roomba base station should be placed close to your wireless router

You need to make sure that the Roomba base station is placed in an area where it receives plenty of signals from the Wi-Fi router. If the base station is placed in an area with poor signal, it will not be able to communicate with the Roomba properly. Therefore, you should place the Roomba base station in a prime wifi spot. 

Reboot the network and Roomba 

If after trying out all these steps, your Roomba is not connecting to the Wi-Fi network, you may need to reboot the vacuum and its base station. You must reboot the modem and router along with the Roomba devices. Take help from the user manual to reboot Roomba and its home base. Turn the devices off for a few minutes. After you connect them back to the power source, you will see a successful Wi-Fi connection.

Some advanced technique to troubleshoot Roomba not connecting to Wi-Fi

Is the issue with your Roomba still not resolved? Before you give up on your Roomba vacuum yet, you can try some more troubleshooting steps to fix the Wi-Fi connectivity issues.

Do a factory reset on the Roomba vacuum

Sometimes, the best way to troubleshoot the iRobot app not connecting to wifi issues with your device is starting from scratch. You can do this by performing a hard reset process on the Roomba vacuum. This can be done through an easy process that varies slightly depending on the model.

  • Series S and I- You need to press and push down the ‘Home’, ‘Clean’, and ‘Spot Clean’ buttons together. Release the button when the white light around the clean button starts to swirl.
  • 900 Series- Press and push the ‘Dock’, ‘Clean’, and ‘Spot Clean’ button until all the LEDs on the Roomba start illuminating.
  • Series E- Press the ‘Clean’, ‘Spot Clean’, and ‘Home’ buttons for a few seconds.

Reset your wireless router

Your wireless router is usually the main culprit when you are unable to connect to the Wi-Fi network. You can perform a hard reset process on your wireless router to resolve the connectivity problems. Take help of the user manual that came along with your wireless router to reset your wireless router. 

Troubleshooting iRobot app not connecting to WiFi

Before throwing away your Roomba and replacing it with a new model, you should go through all the steps discussed in this guide. While it is possible that the issue of Roomba not connecting to Wi-Fi networks could be due to a mechanical defect within the device, this happens only in rare cases. Try all the troubleshooting methods given here. 


A non-communicative Roomba could be really frustrating. But hopefully, with the troubleshooting mentioned in this guide will help you resolve the ‘Why Roomba not connecting to WiFi’. If none of the steps given in this guide works, and your Roomba still can’t connect then you can contact our technical experts. Our customer support team will work their best to help you with more steps to fix the issue. You can anytime reach our team by calling on our toll-free number.


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